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---Excellent service - Gear Zone - a company of highest integrityFirst of all I like to say I am not an employee of Gear Zone and until last week I knew nothing of this company.I spent many hours searching though the web for a pair of gloves to keep my hands warm and dry whilst out hiking. I have bought two or three pairs of gloves in the past and all failed to keep my hands warm and none of them fulfilled any of the claims that the manufacturers make.Eventually, after looking at scores of customer reviews I discovered Black Diamond that actually make gloves and mittens that keep your hands warm in sub-zero temps. Although more expensive than the gloves you buy in high street shops, these are the top-end of the market and are serious gear for the explorer.Once I decided that Black Diamond Mercury Mitts were for me I spent hours looking for the best supplier, comparing prices as well as quality of service. One website that stood out from the crowd was Gear Zone which caught my eye. Why? Here's why:Good WebsiteWhat attracted me initially to Gear Zone was the bright, well-designed, user friendly website. I was impressed by the clear layout which looks far better than the other websites which I looked at that specialise in this kind of gear. I liked the look and feel with the white background and clear text which is easy to read and a pleasure to navigate around. Straight away you get the feeling this company is honest and up-front.Highest IntegrityAnyone can see from the reviews that Gear Zone pro-actively attend to the very few disappointed customers (there's not many!) Unlike some companies which do very litte to make amends, Gear Zone go out of their way to address any possible problem. No stone is is left unturned in their goal to provide a satisfactory service. If only all companies were like this.Value for MoneyI was very pleased to save more than ¡ê15 off the recommended retail price for the Black Diamond Mercury Mitts. I was also impressed with free postage.Good Returns PolicyAlthough I could have bought my gloves slightly cheaper at another website, I chose Gear Zone because they have a 30 day no-quibble returns policy. Also I felt that this is a company you can trust.Fast DeliveryI ordered the Black Diamond Mercury Mitts on Tuesday evening and received them in the post on Thursday afternoon. They were well packaged and the Mitts were in excellent order. A no-quibble returns form was enclosed with the goods, clear and simple. I was very pleased with my purchase which is a quality product and matches the description provided by Gear Zone exactly.Highly RecommendedHonesty, fairness, integrity, responsiveness, value for money, reliability, always looking out to satisfy the customer - Gear Zone certainly ticks all the right boxes! These are the qualities we all look for. I would most certainly use Gear Zone again and will recommend this website to my friends. Well done!
Date: 04/01/2018 by ---Reply from Gear-zone.co.ukDear Jessica,May I firstly offer my