Shoetique - great service! I telephoned Shoetique on their freephone number (bonus) and the girl who dealt with my order was friendly, polite and helpful. The two pairs of Fit Flops I ordered arrived the very next day with free postage & packing (another bonus). I sent one pair back with the free postage (yes, again bonus) envelope label. I am now awaiting a refund on my credit card for the returned pair and am not anticipating any problems with this. Thank you, Shoetique.