Good website, easy ordering and good communicationThe worth of a retail outlet is demonstrated when things go wrong, the ROC wellies were delivered in good order and at a reasonable cost. So far my wife has worn them daily for a couple of hours and they've lived up to there reputation. In the event the wellies fail through a manufacturing fault rather than an accident or misuse the true test will be how easy-wellies.co.uk address the failure. so watch this space!